Frequently Asked Questions

   

Where are you located?

We are located at 449 Troutman Street, Suite B, Brooklyn, NY 11237.

Just a 5-minute walk from the Jefferson Street L train station!

 

What are your hours of operation? 

We’re open Monday – Friday, 9 am – 5 pm. If you need immediate assistance outside our regular hours, please call or email the studio, and we’ll get back to you as soon as possible.

 

How do I rent an Oliphant backdrop? 

Take a look at our Backdrop Rental section, which features over 3,000 backdrops categorized by color, design, and size. Each listing includes a photo, dimensions, and a description. When you find backdrops you’re interested in, click “Request Booking” beneath each listing to add it to your Rental Request Form. You may request a hold on up to six backdrops per inquiry. Availability is limited, and our team will confirm your selections and dates upon review.

 

How can I find the SIZE of my backdrop rental?

Backdrop sizes are listed under each description. For easy transport, our backdrops are always rolled on the shortest side. For example, a 12′ x 24′ drop will be rolled on the 12-foot side, creating a 12-foot-long roll. If you choose a backdrop in a bag, it will be packed in an oversized laundry bag. You can also use the filter in each category to sort by size (or, for bagged drops, by small, medium, or large).

Can I come see the backdrops in person?

We love visiting with our clients and welcome you to view our backdrops in person! To ensure the best experience, we do require you email us to schedule an appointment. Often, we can accommodate same-day visits. To give each backdrop the attention it deserves, we allow up to six to be viewed per visit. When booking your appointment, please let us know which backdrop numbers you’d like to see so we can have them ready for your arrival. 

 

Do you offer DELIVERY, SHIPPING or PICKUP options?

Yes! We offer courier delivery across all five NYC boroughs for an additional fee. Rates vary depending on backdrop size, location, and timing — please email us for a quote. Standard delivery hours are Monday–Friday, 9 AM to 5 PM.

We also provide domestic shipping for all bagged drops and rolled drops up to 14 feet. Each shipment incurs a $30 packaging fee per backdrop. International shipping is not available at this time for Rentals.

Please note: For orders confirmed fewer than five business days before the rental date, the client is responsible for all quoted shipping costs — even if the delivery is delayed due to weather, airport security, carrier issues, or other transit disruptions.

You’re also welcome to arrange your own pickup or messenger. If you go this route, you’ll be responsible for safe transport and proper storage. Please ensure that the vehicle, elevator, and studio or shooting location can accommodate the backdrop’s size — especially for larger drops, as not all freight elevators can handle them.

All backdrops are rolled on their shortest side, regardless of orientation.

What is the difference between a backdrop rolled on a TUBE or in a BAG?

Most of our backdrops are rolled on tubes to preserve their painted finish, as folding, creasing, or wrapping them around flats can cause damage. For added versatility and easier transport, we also offer bagged drops, which can be draped and folded. Both rolled and bagged backdrops are available in a wide range of sizes and styles. Bagged drops can fit in any vehicle, while rolled backdrops, especially those 9 feet or longer, typically require a van or truck for transport.

 

What is the difference between CANVAS, BURLAP, and MUSLIN?

While most of our rolled backdrops are painted on heavyweight canvas, we also offer a selection on muslin and burlap. Muslin, a lighter-weight fabric, has a texture similar to canvas and is often used for bagged drops due to its lighter weight and excellent drapability. Burlap, with its unique open weave, creates a distinct surface texture, allowing small pinholes of light to pass through. For a fully opaque effect, you can attach fabric or seamless paper to the back of burlap to block the light. Take a look at an Oliphant burlap.

 

What does VINTAGE mean?

When a backdrop is described as vintage, it means it has naturally aged over time, becoming part of photographic history. These backdrops often feature cracks in the paint and gentle color fading, resulting in a beautiful patina and an authenticity that simply can’t be replicated.

 

What do I do if my rental gets DAMAGED or LOST?

Please contact the studio immediately in the event of loss, theft, or damage. The client is responsible for any replacement or repair fees. Kindly send photos to rentals@ostudio.com so we can assess the situation. Fees will be determined based on the extent of the damage.

 

Can I alter or clean my backdrop Rental?

Please avoid altering or cleaning your backdrop. Any changes made will require the client to cover repair or replacement costs. If you have any questions or concerns during your shoot, feel free to reach out to the studio first – we’re here to help!

 

Where can I RENT EQUIPMENT to hang my backdrops? 

There are multiple places to rent equipment. For example, check out  ADORAMA and B&H. They have locations in Manhattan & Brooklyn. In addition, most rental photo studios either provide equipment or will have sources for equipment rentals.

 

Do I get a REFUND if I do not use my rental on my shoot?

Once the backdrop(s) leaves our studio, we are unable to offer a refund, as it has already been booked and prepared for your use.

 

Can I EXTEND my rental?

Yes, as long as the backdrop isn’t booked by another client for the same dates. Please contact the studio so we can confirm availability and make the necessary arrangements.

 

What are your RENTAL AGREEMENT TERMS & CONDITIONS?

• Clients must comply to Oliphant’s BACKDROP CARE section (listed below).

• Clients will be responsible and charged accordingly for damage, loss, or theft.

• All commissioned rentals and rental inventory backdrops remain the exclusive property of Oliphant Studio.

• The client assumes full responsibility, and incurs all costs associated with the transportation of rented backdrops to and from Oliphant Studio.

• Once a rented backdrop has left the studio the client is obligated to pay in full and comply with all terms and conditions.  In the event of loss, theft or damage of rental materials, the client is liable for the designated replacement or damage fee. 

• By renting or using our artwork, the client grants Oliphant Studio the right to use images featuring the artwork for portfolio purposes only. Proper credit will be given to the client, photographer, and/or production team where applicable.

• If asked, the client will provide Oliphant Studio with proof of compliance with the agreed upon usage of the rented material by means of tear sheet, negatives, or other visual evidence. All rights are reserved. Any analog or digital reproduction or presentation of these images, including but not limited to the photocopying, scanning or retention and/or storage in a retrieval system of any kind, is strictly prohibited without prior express written permission from Oliphant.

• The client agrees to return rented materials within the agreed upon rental period or be liable for additional TBD fees.

Our standard rental period is up to 3 business days, and the rate remains the same whether you use the backdrop for one, two, or all three days. We do not offer discounted one-day rentals.

We accept all major credit cards. Payment must be completed prior to confirming your order. All information will be kept confidential.

Rental rates are determined by how the backdrop will be used — the type of job or project — not by its size.

USAGE: JOB/ PROJECT	1-3 Days	Per Week	Additional Day
Film/TV/Digital	$575	$725	$150
Advertisement/Print/Display/Event	$450	$605	$100
Editorial/Lookbook	$345	$560	$100
Students (with valid ID)	$345	$500	N/A

Volume Discounts

There is a 10% discount when 3 or more drops are rented simultaneously for the same shoot.

Forms

Please return all completed forms to: rentals@ostudio.com.

• Credit Card Authorization Form

• Rental Agreement Terms & Conditions

 

 Do you paint custom backdrops?

Yes! Oliphant Studio specializes in creating both small and large-scale painted backdrops, including mottled/textured, flat, and scenic designs. A significant part of our work involves painting custom portrait-style backdrops tailored to each client’s specifications. Sarah Oliphant painted the original, iconic portrait backdrops that top photographers have trusted for over 45 years.

Clients may choose between a commissioned rental or an outright purchase for their backdrop(s). For commissioned rentals, the backdrop is custom-painted to the client’s specifications for a one-time use. Afterward, it is returned to our studio, where it remains the exclusive property of Oliphant Studio.

Take a look at our Customize section to start planning your new Oliphant backdrop!

Do you only paint backdrops?

No! We custom paint sets and props for events, photography, video, advertising, runway, retail, weddings, and residential interiors. Our work spans a variety of surfaces, including, but not limited to muslin, canvas, linoleum, ceramic, and all types of wood. With years of experience and expertise, there’s almost nothing we haven’t painted—we’re up for any challenge!

Take a look at our Portfolio for some great examples of past and current projects. 

How do I request  a custom  quote?

Please send us an email with your job specifics, including size, potential due date, and any other helpful details. If you have reference images, please include them, as visuals help us better understand your vision. If you’re unsure and would like guidance on your custom project, we’re happy to chat with you!

Can I buy an Oliphant backdrop now?

Absolutely! The Oliphant signature style is renowned for its quality and has inspired photographers worldwide. Sarah has curated a collection of her most iconic and sought-after backdrop styles, available for purchase and immediate shipment.

Come check out our  STORE.

To ensure your Oliphant backdrop remains in exceptional condition and retains its quality, we kindly ask that you follow these detailed care guidelines.

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BACKDROP CARE

• Unwrapping with Care: When unwrapping your backdrop, please avoid using any sharp tools or objects that could pierce, scratch, or otherwise damage the delicate surface. Instead, we recommend gently handling the packaging to maintain the pristine appearance of your backdrop.

• Setting Up with a Clean Surface: Before rolling out your backdrop, please ensure that the floor or surface beneath it is completely dry, smooth, and free from any dirt, dust, or debris. This helps to keep the backdrop in top condition and ensures it remains pristine throughout your shoot. 

• Avoid Fastening with Staples: To preserve the backdrop’s integrity, please avoid stapling it, as staples can easily create rips or holes that may compromise its quality. Please be aware that any damage incurred as a result of stapling will be subject to repair charges.

• Use of Stretcher Bars or Flats: Our backdrops should not be stretched over stretcher bars or flats unless permission is granted by Oliphant Studio. This ensures that the fabric and texture remain uncompromised.

• Gentle Handling and Safeguarding: Our backdrops are crafted with meticulous attention to detail, and to preserve their quality, please handle them with care. Avoid dragging, pulling, or allowing them to come into contact with sharp edges, as well as placing them on dirty or rough surfaces that could cause scuffs or permanent marks. When working around the backdrop, refrain from dragging or placing any heavy or sharp objects across its surface, as these may scratch or damage it. Please wipe your shoes before stepping onto the backdrop, and if models are wearing heels, exercise extra caution to prevent punctures, scratches, or tears.

• Professional Cleaning Only: We ask that you do not attempt to clean, alter, or repair the backdrop yourself, as this could inadvertently cause damage. Should you have any questions or concerns regarding the backdrop’s condition during your shoot, please do not hesitate to reach out to the studio first. We are here to guide you in handling the backdrop with care.

• Proper Storage on a Core: For backdrops delivered rolled on a tube, it is essential to keep them tightly rolled on the provided core when not in use. Folding or creasing these backdrops will result in irreversible damage, affecting both their aesthetic and functionality. Do NOT roll, store, or transport your backdrop on a damaged tube, as this may cause damage. If the tube is broken, please contact the studio for a replacement to avoid repair fees.

• Final Clean-Up Before Storage: At the conclusion of your shoot, kindly ensure that the backdrop is free from any tape, dirt, or other debris before rolling it back up. This final step helps maintain the backdrop’s high standard of quality, ensuring it remains in optimal condition for future uses.

How to Return Your Backdrop Rental

• Place the backdrop image-side up (colored side up) on a clean, dry, flat surface.

• Attach the backdrop’s edge (not the image side) to the tube it came on, using gaffer tape for best results. Tape every 12 inches along the edge to prevent the backdrop from unraveling.

• Roll the backdrop tightly, ensuring it stays aligned with the tube and doesn’t extend beyond the ends. Once rolled, secure it with tape every 12 inches to keep it stable. 

• The backdrop should not be exposed to extreme heat, cold, or moisture.

For further guidance, please watch the instructional videos below.

 

Returning a backdrop rolled on a tube. 

 

 

Returning a backdrop in a bag.

 

 

 

 

How do you mount  a small  backdrop?

 

Check out the video below by Felix Kunze.

 

How to mount a small canvas backdrop